Our goal here at Luck9 is your enjoyment.Casino games can provide hours of entertainment where you can test your luck and skills. However, we recognize that gambling can become a problem for some people, and when it gets out of control, it can affect financial stability and personal relationships. Therefore, to avoid or reduce potential gambling-related harm, please pay attention to the following points:
If you associate with one or more of these signs, you may have a gambling problem. Furthermore, if you are concerned that gambling may have taken over your life or someone else’s, there is help available. To speak to someone about this, there are a number of Support Organizations available offering free and independent advice. We advise that you consider assistance from one of these recognized organizations:
UK Helpline: 0845-600-0133
While we want all members to enjoy the game and experience the excitement, Luck9 offers a self-limit feature for a minimum of 6 months to a maximum of 5 years for those members who do not enjoy the game and wish to stop playing. Please contact customer service for more details on the terms of your self-limit or if you require a self-limit for more than five years. Please note that if you have a short self-restriction, you will not be able to request a restart of your account during this period. Once you do, your account will be irrevocably closed during this period and cannot be restored. If for any reason you wish to close your account, please contact our customer service team for assistance.
Luck9 is licensed and regulated to operate in the Philippines and is legally prohibited from playing for real money on this site if you are under 21 years of age. Luck9 reserves the right to request proof of age to ensure the authenticity of registration information and to suspend accounts and hold funds until proof of age is verified, subject to local laws. In order to avoid illegal betting, we may verify with third-party companies that you are 21 years of age or older. For the security of your personal information and account, please keep your account details and password confidential.
Some individuals may require a third-party control system for themselves or their family which can restrict access to some websites and some internet sites, such as the following:
Network Filter: www.netnanny.com
Network Nanny: www.cybersitter.com